International Center for Dental Excellence (ICDE)
According to our open methodology, this clinic scored 72.2/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #5 of 12 ranked clinics · Last checked: 24 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#572.2/100
- Best for Expats#470.5/100
- Best for Dental Implants#368.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#648.1/100
- Best English-speaking Clinics#574.5/100
- Best for Families / Children#476.9/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No sedation/anaesthesia info found on icdexcell.com homepage or service menu
Summary
Multi-specialty dental centre near ADNEC offering general, cosmetic, implant, orthodontic, endodontic and periodontic care. Publishes an MOH licence number, names its specialists and states CBCT imaging is available.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 17.5 of 20 points.
- Medical Infrastructure: 13.5 of 15 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-09-24 [icde-abu-dhabi-deepen-5] | 6/6 |
| ✓ | Google review volume as of 2026-09-24 [icde-abu-dhabi-deepen-6] | 3/3 |
| ✓ | Review recency newest review dated 2026-09-23 [icde-abu-dhabi-deepen-7] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies to negative reviews, e.g. dated 2026-08-04 [icde-abu-dhabi-deepen-8] | 2/2 |
| ✗ | No recurring complaints Several 2025-2026 low-rated reviews describe appointment-scheduling and staff-conduct problems [icde-abu-dhabi-deepen] | 0/2 |
| ✓ | No suspicious review patterns Histogram and reviewer history show no manipulation signs [icde-abu-dhabi-deepen-9] | 2/2 |
| ✓ | Active Facebook presence Site links to its Facebook page [icde-abu-dhabi-deepen-2] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found; none linked from the site or Google listing [icde-abu-dhabi-deepen-3] [icde-abu-dhabi-deepen-10] | 0/0.5 |
| ✓ | Other review platforms Has a Doctify practice profile, claimed by the clinic, with 175 patient reviews (4.95), which the clinic's own website embeds; its Practo and Hospital Examiner pages carry no reviews. [icde-abu-dhabi-deepen-12] [icde-abu-dhabi-deepen-13] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [s1] | 2/2 |
| ✓ | CBCT (3D imaging) CBCT stated as available. [s1] | 2/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✗ | Emergency care No same-day or emergency appointment service documented on the site [s1] | 0/1.5 |
| ✓ | Works with international patients [s1] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp contact on the clinic's Contact page [icde-abu-dhabi-deepen-4] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours Mon-Thu 9am-8pm; Fri-Sun 9am-6pm. [s1] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Abu Dhabi", "English speaking dentist Abu Dhabi", "dental implants Abu Dhabi", "emergency dentist Abu Dhabi", "Abu Dhabi dental clinic for expats".
| ✓ | Mentioned for: best dentist Abu Dhabi [sq] | 1/1 |
| ✗ | Mentioned for: English speaking dentist Abu Dhabi [sq] | 0/1 |
| ✗ | Mentioned for: dental implants Abu Dhabi [sq] | 0/1 |
| ✗ | Mentioned for: emergency dentist Abu Dhabi [sq] | 0/1 |
| ✓ | Mentioned for: Abu Dhabi dental clinic for expats [sq] | 1/1 |
| ✓ | Structured data on website Homepage schema markup identifies the business [icde-abu-dhabi-deepen-11] | 1.5/1.5 |
| ✓ | Google indexing quality [sq] | 2/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: F27TDVKM-210323 (Published on website as MOH licence 'F27TDVKM-210323'.) [s1]
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Syed Khusro [s1] [icde-abu-dhabi-doclic] | Implantologist | GD21004 |
| Dr. Tala Qubain [s1] [icde-abu-dhabi-doclic] | Periodontics | GD20961 |
| Dr. Alaa Mansour [s1] | Endodontics | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://icdexcell.com/ |
|---|---|
| Phone | +971 2 44 777 52 |
| +971 50 262 5072 | |
| Google Maps | Map listing |
| Address | Centro Capital Center, Business Tower, 7th Floor, near ADNEC, Abu Dhabi, United Arab Emirates |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://icdexcell.com/ | All 51 pages in the site's page sitemap read: no emergency or same-day appointment page or policy; 'Emergency Dental' appears only in a list of search keywords on staff profile pages, not as a described service; the Google listing's categories include no emergency service | 2026-09-24 |
| sq | search:best dentist Abu Dhabi | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| icde-abu-dhabi-doclic | https://www.tamm.abudhabi/wb/doh/find-a-doctor?lang=en | searched: Khusro - DOH registry shows SYED MOINUDDIN KHUSRO, General Dentist, Licence GD21004, at INTERNATIONAL CENTER FOR DENTAL EXCELLENCE L.L.C, Al Rawdah - facility confirmed. | 2026-08-25 |
| icde-abu-dhabi-deepen | https://www.google.com/maps?cid=8465314143163603092&hl=en | Khulood Saeed (2026-05-15): arrived late due to traffic and felt blamed by staff; Bakheet Al Mansoori (2026-05-14): 'booked an appointment with the recommended doctor when arrived. The doctor already has a patient on my booked appointment time'; ABDULAZIZ AL-ALI (2025-11-14): 'arrived ten minutes early... only to be left waiting for an excruciating half hour' | 2026-09-24 |
| icde-abu-dhabi-deepen-2 | https://icdexcell.com/family-and-cosmetic-dentist/ | Page links to https://www.facebook.com/icdexcell | 2026-09-24 |
| icde-abu-dhabi-deepen-3 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Internat… | TripAdvisor's own search for the clinic's name returned no Abu Dhabi dental result, only unrelated attractions and hotels worldwide | 2026-09-24 |
| icde-abu-dhabi-deepen-4 | https://icdexcell.com/contacticde/ | Contact page links to https://wa.me/971502625072 | 2026-09-24 |
| icde-abu-dhabi-deepen-5 | https://www.google.com/maps?cid=8465314143163603092&hl=en | Google listing 2026-09-24: 4.9 from 5,112 reviews; histogram 5★ 4892 / 4★ 111 / 3★ 12 / 2★ 8 / 1★ 89 | 2026-09-24 |
| icde-abu-dhabi-deepen-6 | https://www.google.com/maps?cid=8465314143163603092&hl=en | Google listing 2026-09-24: 5,112 reviews total | 2026-09-24 |
| icde-abu-dhabi-deepen-7 | https://www.google.com/maps?cid=8465314143163603092&hl=en | Newest-sorted reviews: 2026-09-23, 2026-09-22, 2026-09-21, 2026-09-21, 2026-09-18 | 2026-09-24 |
| icde-abu-dhabi-deepen-8 | https://www.google.com/maps?cid=8465314143163603092&hl=en | Owner replied 2026-08-04 to a 1★ review from Sophie Doran ('...all phone calls are recorded so unfortunately what you stated is not relaying the correct picture...'); also replied 2026-05-20 and 2026-08-12 to other low-rated reviews | 2026-09-24 |
| icde-abu-dhabi-deepen-9 | https://www.google.com/maps?cid=8465314143163603092&hl=en | 5-star share is 4892/5112 (95.7%, not a 100% base over 30); the five lowest-rated reviews come from accounts with 1-32 prior reviews and are dated across 2025-2026, not clustered in a short window | 2026-09-24 |
| icde-abu-dhabi-deepen-10 | https://icdexcell.com/ | The clinic's site (all 90 sitemap URLs) and its Google Business listing carry no TripAdvisor link | 2026-09-24 |
| icde-abu-dhabi-deepen-11 | https://icdexcell.com/ | Homepage JSON-LD includes Organization and Dentist entity types | 2026-09-24 |
| icde-abu-dhabi-deepen-12 | https://www.doctify.com/ae/practice/international-center-for-dental… | Doctify, read 2026-10-05 (its search and review listing for the practice): practice profile "International Center for Dental Excellence", claimed by the clinic, with its logo and photos; 175 patient reviews, overall 4.95 out of 5, the most recent dated 2025-06-11 | 2026-10-05 |
| icde-abu-dhabi-deepen-13 | https://icdexcell.com/ | The clinic's own website, read 2026-10-05: its pages embed Doctify's rating widget for this practice profile (international-center-for-dental-excellence) | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-01 | Other review platforms re-checked on 2026-10-01: 2GIS (1 review); the social profiles cited before are not review platforms. |
| 2026-09-24 | Re-read on 2026-09-24: the clinic's website (40 pages, full sitemap, contact page) and Google Business listing (default, newest, lowest-rated and Arabic-language reviews). Recorded: a WhatsApp contact, a Facebook page link, structured business data on the homepage, a Google rating of 4.9 from 5,112 reviews with the newest dated 2026-09-23, owner replies to negative reviews, and a recurring theme of appointment-scheduling and staff-conduct complaints among the lowest-rated reviews. No sign of review manipulation. No same-day or emergency appointment service found on the site; not listed on TripAdvisor. Still unverified: an online consultation-request option. |
| 2026-08-25 | License verification 2026-08-25 against DOH Abu Dhabi (TAMM Find A Medical Professional): Dr. Khusro (facility-confirmed) and Dr. Qubain found with active licences; Dr. Alaa Mansour not located in registry (left null, not false). |
| 2026-08-25 | Re-verified live facts (website, contacts, operating status): no changes. No Google rating/review count could be captured today (Google Maps page not renderable, no valid Google-sourced copy found); remains unset. |
| 2026-07-12 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.
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